Privacy Policy
Definitions
- “Supervisory authority” means an independent public authority which is set up by a Member State and which deals with the processing of personal data. The supervisory authority in France is the National Commission for Computing and Liberties (CNIL).
- “Collect” means the act of collecting personal data. This collection can be carried out, in particular, using questionnaires or online forms.
- "Consent", your consent means any expression of will, free, specific, informed and unequivocal by which you accept, by a declaration or by a clear positive act, that personal data concerning you are subject to of a treatment
- "Personal data" or "personal data" means any information relating to an identified or identifiable natural person, who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, a number identification, location data, an online identifier, or to one or more specific elements specific to his physical, physiological, genetic, psychological, economic, cultural or social identity
- “Right of access”: refers to all the fundamental rights as described in European regulations, relating to: the right to information; the right of access; the right to rectification; the right to erasure or right to be forgotten; the right to portability; opposition rights; the right to restriction of processing; the right to define directives relating to the storage, erasure and communication of personal data.
- "Internet user" here means any user of the Internet network having access to the Restaurant's websites
- "Data controller" is the person or body who, alone or jointly, determines the purposes and methods of processing your personal data
- "Data controller" is the person or body who, alone or jointly, determines the purposes and means relating to the processing of your personal data
- "GDPR" means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, repealing Directive 95/46/EC
- "Processor" means the person who processes personal data on behalf of the controller
- “Third Party” refers to anyone other than The Restaurant, yourself and the subcontractor
- “Processing of personal data” means any operation or group of operations applied to your data, regardless of the online service medium in question and the process used
- “The Restaurant in this charter refers to the Restaurant Guy Savoy and its other establishments: Le Chiberta, Les Bouquinistes, Atelier Maître Albert.
The Internet user can submit certain personal data by answering the forms offered to him. This information will be used for the purposes of managing the activity of the Restaurant (online reservation, e-shop, gift boxes, etc.) and promotional actions for the Restaurant. They may be communicated to subcontractors or third parties to allow the processing of your files or to meet legal and regulatory obligations.
Our engagement
By this Personal Data Protection Charter, the Restaurant undertakes, within the framework of its activities, that the collection and processing of your data, carried out from its sites, comply with the General Regulations on the Protection of Data (RGPD) and the Data Protection Act of January 6, 1978 and to take every precaution to preserve the protection, confidentiality and security of the personal information entrusted to it as well as to respect the privacy of its Internet users.
In application of the aforementioned regulations, the Restaurant implements this Personal Data Protection Charter.
Thus, in accordance with the legal provisions in force, the Restaurant is committed to the following essential principles:
- Transparency: we provide you with all the useful information on the purposes and recipients of your collected data;
- Legitimacy and relevance: we only collect and process the data necessary for the declared purposes;
- Confidentiality and integrity: we implement all reasonable technical and organizational measures to protect your personal data against disclosure, loss, alteration or access by an unauthorized third party;
- Storage: we keep your personal and bank data only for the time necessary for the purposes of the processing or the service determined or for the time necessary to fulfill the purpose for which they were collected;
- Right to query for the purpose of modifying/deleting your personal data: we give you the possibility of modifying and deleting your personal data by sending us a request to this effect.
The Restaurant may occasionally make changes and corrections to this personal data protection policy. Please consult it regularly in order to be informed of the changes made and how they may affect you.
In accordance with Article 13 of the GDPR, we inform you that the controller is the company SERVICES ET CONSOMMATIONS – RESTAURANT GUY SAVOY – Service Client – Monnaie de Paris – 11 quai de Conti – 75006 Paris. Its representative is Mr. Guy SAVOY who can be reached at the same address. Our commitment
By this Personal Data Protection Charter, the Restaurant undertakes, within the framework of its activities, that the collection and processing of your data, carried out from its sites, comply with the General Regulations on the Protection of Data (RGPD) and the Data Protection Act of January 6, 1978 and to take every precaution to preserve the protection, confidentiality and security of the personal information entrusted to it as well as to respect the privacy of its Internet users.
In application of the aforementioned regulations, the Restaurant implements this Personal Data Protection Charter.
Thus, in accordance with the legal provisions in force, the Restaurant is committed to the following essential principles:
- Transparency: we provide you with all the useful information on the purposes and recipients of your collected data;
- Legitimacy and relevance: we only collect and process the data necessary for the declared purposes;
- Confidentiality and integrity: we implement all reasonable technical and organizational measures to protect your personal data against disclosure, loss, alteration or access by an unauthorized third party;
- Storage: we keep your personal and bank data only for the time necessary for the purposes of the processing or the service determined or for the time necessary to fulfill the purpose for which they were collected;
- Right to query for the purpose of modifying/deleting your personal data: we give you the possibility of modifying and deleting your personal data by sending us a request to this effect.
The Restaurant may occasionally make changes and corrections to this personal data protection policy. Please consult it regularly in order to be informed of the changes made and how they may affect you.
In accordance with Article 13 of the GDPR, we inform you that the controller is the company SERVICES ET CONSOMMATIONS – RESTAURANT GUY SAVOY – Service Client – Monnaie de Paris – 11 quai de Conti – 75006 Paris. Its representative is Mr. Guy SAVOY who can be reached at the same address.
Your Consent
By using a Restaurant site, you may be required to consent to the Restaurant collecting, using and disclosing your personal information to other sites and partner organizations in accordance with this Personal Data Protection Charter. If you do not consent to the collection, use and disclosure of your personal data in this manner, please do not use the Restaurant's sites or its brands and do not provide your personal information.
The Restaurant will collect and use your personal information only when it is relevant and legal to do so. For the collection of data, your consent will always be explicitly requested. You do not have to give us this consent, but if you choose not to, your participation in certain activities may be restricted.
Nature of the data that can be collected and their purpose
We only collect the personal data we need to provide and improve our services to you. This data may be collected in particular in the context of:
- visiting our online services as well as partner sites and/or applications, such as Zenchef, La Fourchette and Michelin Restaurant;
- a reservation online, by fax or by telephone;
- your purchases of our products (e-shop, gifts) and the use of our services,
- the dissemination of information on our product offers and group news as well as the distribution of newsletters;
- your visit to the Restaurant.
We collect direct personal or professional data, such as surname, first name, postal address, e-mail address, telephone number and professional contact details.
STRIPE, our online payment service provider, will collect your bank details, such as the credit card number, the validity date of the credit card and the cryptogram in the context of a reservation.
On an occasional basis, the Restaurant may also ask you to provide the aforementioned bank details as part of a reservation.
We may also be required to collect and store less usual personal data and in a more ad hoc manner, such as your profession, your marital status, your country of origin, your food intolerances... These data are collected and stored by Le Restaurant only and exclusively to enable us to guarantee you a personalized and quality service in accordance with our top-of-the-range restaurant policy and will in no case be communicated for commercial purposes or to third parties.
In accordance with the regulations in force, we do not collect under any circumstances the special categories of personal data which are data which reveal racial or ethnic origin, political opinions, philosophical beliefs or trade union membership, genetic personal data, biometric personal data for the purpose of uniquely identifying a natural person...
Our data security measures
Respecting your right to the protection, security and confidentiality of your data is our priority.
The Restaurant undertakes to maintain a secure IT environment and to implement measures appropriate to the degree of sensitivity of your personal data to protect it against any malicious intrusion, loss, alteration or disclosure to unauthorized third parties.
All personal data being confidential, access to them is limited to employees of the Restaurant, or service providers acting on behalf of the Restaurant, who need it in the context of the performance of their missions. All persons with access to your data are bound by a duty of confidentiality and are required to comply with the Restaurant's Personal Data Protection Charter.
In addition, a contract has been concluded with the subcontracting companies that have access to your personal data to ensure its security and respect for your rights under the same conditions.
In accordance with the regulations, we have appointed a personal data protection officer (DPO) whose personal details are as follows: Mrs. Carine POLITO, Personal data protection officer, 11 quai de Conti – 75006 Paris, telephone 01 43 80 80 70.
Retention period of collected data
We remind you that you have the right to have your personal data deleted at any time.
If you have not requested to have your personal data deleted, it will be kept only for the time that is reasonably necessary to provide the service, improve it and satisfy applicable legal requests. This means that we may keep your personal data for some time after you have stopped using our services or the website. Beyond that, your personal data will be deleted from all our databases.
In compliance with legal obligations, the Restaurant keeps your consumer and bank data for the time necessary for the purposes of the processing or service determined or for the time necessary to fulfill the purpose for which they were collected.
Place of storage and transfer of collected data
The data is stored by Le Restaurant in its processing centers or in those of its subcontractors, in compliance with French legislation and European regulations.
In the event of subcontracting, the service providers are bound by a contract with Le Restaurant.
This contract ensures a high level of confidentiality, and requires that the subcontractor implement all necessary technical measures on an ongoing basis to keep personal data secure.
In all cases, your data is stored in processing centers located in France or in a country of the European Union.
Our subcontractors and service providers may be recipients of your personal data strictly within the framework of the performance of the services that we entrust to them (example: hosting of the website).
These subcontractors are systematically established in France or in a country of the European Union and are required, under a contract made compulsory by law, to preserve the confidentiality and security of your personal information and to process it only according to the Restaurant's specific instructions.
Certain personal data may also be sent to third parties to meet legal, regulatory or contractual obligations or to legally empowered authorities.
Conditions for exercising your rights regarding your personal data
In accordance with the regulations in force, you have the right to query, modify, rectify, delete/forget and oppose the processing and dissemination of your personal data as well as a right to the portability of your personal data. your personal data.
Thus, you are entitled to ask us to provide you with all the data in our possession concerning you. You can also request that your personal data be deleted, corrected, modified or transferred to a Third Party.
If you wish to enforce one of these rights, please contact the company SERVICES ET CONSUMPTION – RESTAURANT GUY SAVOY – Customer Service – Monnaie de Paris – 11 quai de Conti – 75006 Paris, by post.
You can also approach the following partner online booking sites to exercise your rights for the data deposited on said sites, such as:
- Guy Savoy's online store – [email protected];
- Zenchef – Marketing Department – 120-122 rue Réaumur 75002 Paris;
- The Fork, [email protected];
- Michelin Restaurant, [email protected].
If you believe that you have been the victim of a violation of your rights, you have the possibility of lodging a complaint with the National Commission for Computing and Freedoms (CNIL).
What are cookies and how do I manage them?
The Restaurant's sites may place cookies on the Internet user's computer, smartphone or tablet.
A cookie is a small text file that is transferred to your computer, smartphone or tablet through your internet browser. It is saved on the hard drive of your terminal when you visit our sites.
Cookies allow the Restaurant to recognize the Internet user during his subsequent visits to the site, to offer him content likely to interest him but do not allow him to be identified. It simply creates a random number which records information relating to the navigation of the computer on the site and the offers recorded in the selection of the Internet user by him. The shelf life of this information is 1 year from the recording of the data.
The Internet user may oppose the registration of "cookies" by configuring the browser according to the procedure described below. Nevertheless, the cookie is essential for the proper functioning of the services of the site. Thus, if the Internet user configures his computer in such a way that no cookies are installed there, certain functionalities of the site may not be available. The refusal of cookies can thus reduce the user-friendliness of the website.
---> For Mozilla firefox:
1. Choose the "tool" menu then "Options"
2. Click on the "privacy" icon
3. Locate the "cookie" menu and select the options that suit you
---> For Microsoft Internet Explorer 6.0:
1. choose the "Tools" (or "Tools") menu, then "Internet Options" (or "Internet Options").
2. click on the "Privacy" tab (or "Confidentiality")
3. select the desired level using the slider.
---> For Microsoft Internet Explorer 5:
1. choose the "Tools" (or "Tools") menu, then "Internet Options" (or "Internet Options").
2. click on the "Security" (or "Security") tab
3. select "Internet" then "Custom Level" (or "CustomLevel")
4. locate the "cookies" section and choose the option that suits you
---> For Netscape 6.X and 7.X:
1. choose the menu "Edit">"Preferences"
2.Cookies
---> For Opera 6.0 and above:
1. choose menu "File">"Preferences"
2. Privacy