Restaurant Guy Savoy - Monnaie de Paris

Version 2

Terms and conditions

These General Terms and Conditions govern the relationship between the company Services and Consumption (RESTAURANT GUY SAVOY) SAS with a capital of 40,000 euros, having its registered office in Paris 75017, registered under the number 315 633 834 000 25 RCS, operating the RESTAURANT GUY SAVOY (hereinafter the "Company") on the one hand, and any natural or legal person wishing to make a reservation request within the RESTAURANT GUY SAVOY (hereinafter the "Customer") on the other hand.

The Customer expressly acknowledges having read and being bound by these General Conditions as soon as he has ticked the box "I accept the General Conditions" as part of the online booking process.

Article 1: object

The purpose of these General Conditions is to determine the conditions under which the Customer can make, online, through the reservation system accessible on the website http://www.guysavoy.com/, a reservation request for to benefit from the catering services offered by RESTAURANT GUY SAVOY located at La Monnaie de Paris - 11 quai de Conti, 75006 Paris.

Article 2: Terms of reservation

Online booking is made using the form available at http://www.guysavoy.com. It is up to the Customer to fill in all the fields of the aforementioned form, and to indicate in particular the date on which he wishes to benefit from the catering services as well as the service (lunch - dinner), the time and the number of covers desired. .

In the event of unavailability concerning the requested reservation date, the reservation service may offer, if possible, an alternative which it is up to the Customer to accept or refuse.

Should the date be available, a link will be sent to the Customer to provide a card imprint or pay a deposit of €300 per person for lunch and €400 per person for dinner, via the Stripe secure payment system.

Without completing this card imprint or paying this deposit within 48 hours, the reservation will be automatically cancelled.

Following validation of the card imprint or payment of the deposit, the Customer receives, at the email address provided, a confirmation summarizing the elements of the reservation (date, service, time, number of covers, etc.). It is the Customer's responsibility to verify the elements indicated in this confirmation and, if necessary, to inform the Company as soon as possible of any error made.

In the event that the Customer does not receive confirmation of the reservation by e-mail, it is their responsibility to contact the Company as soon as possible.

The Customer will pay the amount of the bill corresponding to the services provided within the RESTAURANT GUY SAVOY directly and in full on site. If a deposit has been paid, it will be deducted from the total bill.

Article 3: Cancellation

Any cancellation of a reservation must be made no later than 72 hours before the date and time of the scheduled reservation. At the end of this 72-hour period, the cancellation will not be taken into account.

In order to cancel a reservation within the aforementioned period, the Customer may:
- send an e-mail to the address opposite: reserv@guysavoy.com (date and time of sending the e-mail being authentic) specifying the details of the reservation (name, date, time and number of covers)
- by telephone on +33 (0)1 43 80 40 61 specifying the name, date, time and number of covers booked.

Article 4: Penalties

In the event of failure of the Customer to attend on the date and at the time scheduled for the reservation, or in the event of late cancellation (less than 72 hours before the reservation), a penalty will be applied.

The amount of this penalty is set at €300 per person for lunch and €400 per person for dinner. The collection of this penalty will be carried out automatically by the Company via the credit card number provided, or the deposit will be retained.

In the event of a reduction in the number of guests originally booked after the 72-hour deadline, Restaurant Guy Savoy reserves the right not to refund the corresponding deposit or to charge the credit card at the rate of €300 per person for lunch and €400 per person for dinner, multiplied by the number of guests who did not attend.

Article 5: System and protocol

The GUY SAVOY RESTAURANT, via its reservation tool, uses the Stripesecure payment system to guarantee maximum security for its Customers.

Stripe ensures very rigorous security procedures with regard to the storage and dissemination of information: Stripe certifies that all of the payment phases to be carried out with the Client are fully encrypted and protected . The protocol used is SSL (Secure Socket Layers) 128 bits coupled with electronic banking. This means that the information related to the order and the bank card number do not circulate unencrypted on the Internet.

When providing their bank details, the Customer's data is transmitted directly to Stripe and does not pass through any intermediary. Neither the Company nor Stripe will at any time know the information relating to the Customer's bank card.

Article 6: Liability and guarantee

The Company undertakes, except in cases of force majeure, to provide catering services within the RESTAURANT GUY SAVOY for the number of covers, on the day and at the time indicated in the reservation confirmation sent to the Customer by e-mail in accordance with to the provisions of article 2 above.

The Company cannot in any way be held responsible for the Customer's failure to show up on the day and time indicated in the linked reservation confirmation, in particular without this list being exhaustive, for an oversight, an error in the date or time of reservation, failure to receive confirmation of his reservation, etc. The information indicated on the website http://www.guysavoy.com relating in particular to the prices and the content of the menus, as well as the photographs it contains are purely indicative and do not constitute a contractual commitment.

Article 7: Confidentiality and use of personal data

The information collected through the reservation form is subject to computer processing by the Company intended to allow online reservations to be made within the RESTAURANT GUY SAVOY. The recipients of the data are the Company, it being understood that the data may be communicated to any other company of the Guy Savoy Group for commercial prospecting purposes only by the companies of the Guy Savoy Group. In accordance with the law "Informatique et Libertés" of January 6, 1978, the Customer has the right to access and rectify information concerning him. In order to exercise this right and obtain information concerning him, the Customer must contact RESTAURANT GUY SAVOY – Customer Service – Monnaie de Paris – 11 quai de Conti – 75006 Paris - France.

Article 8: Settlement of disputes

These General Conditions are subject to French law. Any dispute between the Company and a Client who is a legal person, relating to their execution and their consequences shall be subject to the jurisdiction of the competent courts of Paris to which the Parties expressly grant jurisdiction, including in the event of summary proceedings, warranty claims or plurality of defendants.